Author - Marlene Gratrix

Writing Reports and Proposals

Marlene Gratrix2014-11-19T21:46:53+00:00Select Your Learning Style Facilitator-led 1 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant It is essential to understand how to write reports and proposals that get read. We write reports in a range of formats and a variety of purposes....

Telemarketing: Using the Telephone as a Sales Tool

Marlene Gratrix2014-11-19T21:43:48+00:00Select Your Learning Style Facilitator-led 1 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the...

Selling Smarter

Marlene Gratrix2014-11-19T21:40:50+00:00Select Your Learning Style Facilitator-led 1 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant It’s no secret that the sales industry continues to change and evolve rapidly. This is an exciting and dynamic profession, although it is often underrated and misunderstood....

Public Relations Boot Camp

Marlene Gratrix2014-11-19T21:38:05+00:00Select Your Learning Style Facilitator-led 2 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant The field of public relations has changed with the evolution of computers and the speed with which information can spread. However, the need for public relations to...

Overcoming Objections to Nail the Sale

Marlene Gratrix2014-11-19T21:10:48+00:00Select Your Learning Style Facilitator-led 1 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This course will help you to...

Dynamite Sales Presentations

Marlene Gratrix2014-11-19T21:07:10+00:00Select Your Learning Style Facilitator-led 1 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant A great sales presentation does not demand that you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your...

Call Centre Training: Sales and Customer Service Training for Call Centre Agents

Marlene Gratrix2014-11-19T20:59:57+00:00Select Your Learning Style Facilitator-led 3 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. This course will...

Introduction to Customer Relationship Management

Marlene Gratrix2014-11-19T20:56:50+00:00Select Your Learning Style Facilitator-led 1 Day Program (Classroom) OR eLearning format (Self-paced) Please refer to Pricing Page for cost per participant As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyze technical and complicated systems. This course sorts through a...