Select Your Learning Style
Facilitator-led 1 Day Program (Classroom)
OR
eLearning format (Self-paced)
Please refer to Pricing Page for cost per participant
Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? Find out in this course!
What Will Participants Learn?
- Apply your knowledge of body language to improve communication
- Understand the impact of space in a conversation
- Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture
- Use mirroring and matching techniques to build rapport
- Shake hands with confidence
- Dress for success
What Topics are Covered?
- Body language
- Give me some space!
- What’s your face saying?
- What’s your body saying?
- Mirroring and leading
- Monitoring your posture
- Dressing up
- Shaking hands
- Role plays and interactive activities
What’s Included in Your Learning Style?
- Self-paced eLearning OR
- Interactive class environment – Facilitator-led
- Specialized course materials and resources
- Personalized certificate of completion